SHIPPING & CANCELLATION

Shipping Policy

Confirmed orders will be shipped within 24 hr. Once shipped, they'll be delivered to you within 2-5 working days. Estimated delivery time may change due to the customer’s geographical location, shipping destination, product availability, and courier partner’s delivery time & location. 

In case of one or more defective products in your order, please register a single complaint as the return/replacement will be arranged only once.

Customers are advised not to accept tampered or damaged shipments.

To ensure delivery on time, we urge our friends to purchase on a prepaid basis. It helps our delivery partners increase their efficiency as well and you are greeted with your box in time. But no pressure, we will anyway get you your box. For more on payments and refunds do go through our return and refund policies. 

Cash on Delivery Policies

  • If you opt for COD, you will have to pay the order amount to our courier partners when the package is delivered to you.

  • You are requested to pay in cash only. Do not accept cheque, demand draft, NEFT, RTGS or any online payment for COD orders.

  • You are requested not to pay for any additional charges (i.e. octroi etc.) to the courier staff. Your invoice amount is inclusive of all charges.

Cancellation Policy

  • Orders once shipped cannot be canceled.

  • Orders below Rs500/-can not be canceled.

  • For exceptional circumstances write to us at   help@nannyandbella.com at the earliest. Our customer service team will guide you.